WELCOME TO OUR STORE
Shipping
Shipping Policy
At T'estimo, we are committed to providing you with a smooth and enjoyable shopping experience. Our shipping policy is designed to ensure your jewelry orders reach you securely and in a timely manner. Please take a moment to familiarize yourself with our shipping terms:
Delivery Times
- Within Spain: Your orders typically arrive within 2 to 6 business days from the date of purchase. Please note, that we currently don't ship to: Ceuta, Melilla & Canary Islands.
- Within The European Union: Your orders typically arrive within 4 to 10 business days from the date of purchase.
Shipping Costs
- For orders within Spain, a flat shipping fee of 3.99€ applies. We strive to provide you with cost-effective shipping options to enhance the convenience of your purchase.
- For order within The European Union, a flat shipping fee of 5.99€ applies. We strive to provide you with cost-effective shipping options to enhance the convenience of your purchase.
Contact Information
To ensure a smooth delivery experience, we kindly request that you provide your contact phone number during the checkout process. This information helps us get in touch with you if necessary to guarantee a successful delivery.
Responsibility for Shipping Costs
T'estimo is dedicated to delivering your orders with care. However, it's important to note that we are not responsible for any additional costs related to reshipping in the following cases, and any expenses incurred will be the responsibility of the buyer:
- Incomplete or Incorrect Address: To prevent any issues, please double-check the shipping information you provide during checkout.
- Unavailability at Delivery: If the shipping agency is unable to contact you after multiple delivery attempts, additional shipping charges may be applied.
Should you find yourself in one of these situations, please don't hesitate to reach out to us at info@testimo.store.
Thank you for choosing T'estimo. Your trust in our brand is greatly appreciated, and we are dedicated to ensuring your shopping experience is exceptional.
